All orders received on or before NOON India time will be shipped within 1 business days, excluding Sunday & Holidays.
All orders received after NOON India time will be shipped within 2 business days, excluding Sunday & Holidays.
All orders placed on holidays, weekends, or other holidays recognized by www.Redmoments.in will be shipped within 2 business days.
In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment-processing times may be delayed.
Any Orders placed will be taken in process after successful payment. The products which requires personalisation details should be sent while placing the order otherwise, the product will be dispatched without personalisation/customisation.
All Orders will be delivered only in India through standard delivery service. We provide free delivery service throughout India. Shipping dates cannot be guaranteed for any orders. In the event of unforeseen delays outside of our control, the estimated shipping date is subject to change without notice. Once Order has been taken in process then it cannot be cancelled or refunded.
We send all orders via reputed courier partners. You can use the tracking code/number given at the time of dispatch to track the parcel from the respective courier partner's website.
It is the responsibility of the customer to co-ordinate with the courier company for delivery status and be available for receipt of the package.
Redmoments.in will fulfill your order in a timely and efficient manner. However, if the package is returned to us for ANY reason then reshipping charges will be applicable. In case the package received is in damaged conditions then you are required to send damaged product images via email to firstname.lastname@example.org for us to proceed with replacement/refund as applicable.
For more information on our Return Policy, please visit RETURN POLICY.
For all orders, please provide your complete street address with pin code and nearest landmark.
We use several different shipping carriers depending on type of shipment and geographic location.
Want to know more about our shipping policy click here.